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Home hit by a hurricane

Tracker Claims Services

A premier, independently owned adjusting firm serving insurance carriers nationally.

Roof of home torn off by tornado

Tracker Claims Services

We place insurance professionals in positions to fulfill our client’s demands to handle claims arising from catastrophic events to the everyday claim.

Tracker Claims Services

Our foundation is built on honesty, integrity, and a commitment to excellence which are the keys to Tracker Claims Services consistently delivering a quality work product.

Our Foundation

We provide professional solutions with experience, expertise, and exceptional customer service.

No board, venture capitalist, or outside influence. Tracker decides what is best for our customers and adjusters to meet our mission statement.

Tracker Claims’ management staff has a combined 50 plus years of claims management experience. Industry experience among the leadership team ensures elite claim service to meet our customers' expectations.

Our Mission

We commit to provide an extraordinary customer experience through our actions and genuine caring for our customers’ needs. Honesty, integrity, and a commitment to excellence is our culture and the key to consistently achieving customer satisfaction.

Man and a woman looking at a computer in an office

Claims Solutions

Tracker Claims Services is committed to providing the most experienced insurance professionals to meet our customers’ expectations by combining innovative claims management with elite level customer service. From the everyday claim to the widespread catastrophic losses, we provide solutions to meet our customers’ needs.

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Desk Adjusting

Virtual Adjusting

Complex Claims

Field Adjusting

Commercial Adjusting

Catastrophe Response

Women at computer desk adjusting an insurance claim

Desk Adjusting

Tracker handles both residential and commercial claims from beginning to end adhering to carrier claim handling guidelines scalable to fill the void by staff reductions, vacations, spike in claim volume, or whatever creates the customer's need.

Women  talking to a man on her desktop at desk

Virtual Adjusting

We offer claim adjusting services via phone collaborating directly with the customer reducing the costs of an onsite inspection and improved timeframes.

Group meeting at a desk

Complex Claims

Tracker effectively handles the more detailed first-and third-party claims requiring expertise and experience such as litigation; pre-litigation; appraisal; etc. Working directly with our customer and legal counsel to reach a fair and equitable resolution of the claim.

Claims adjustor looking at property damage after a storm

Field Adjusting

Our adjusters contain a wide range of experience including extensive field claim adjusting to construction knowledge enabling Tracker to successfully address cause of loss, scope of damages, preparing accurate estimates, all combined with effective communication to ensure all parties are properly updated.

Outside of an office building

Commercial Adjusting

We provide the adjuster skillset to equal the complexity of the loss tailored to the customers’ claim handling practices. This enables Tracker to provide proper loss reserve recommendations; develop proper scope and estimate, combined to ensure proper indemnification to the policyholder and a well-managed claim file for the customer.

Downed tree from a storm  that has fallen on roof a house

Catastrophe Response

Tracker provides an extensive adjuster database to include both desk and field assignments to respond to our customers when they need us the most. Our well experienced adjusters respond quickly, normally within 24 hours of the loss. We are committed to excellence and honesty. We will only commit to the resources we are confident in providing to our customers.

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